Designed and deployed a continuous auditing platform that shifted the organisation from sample-based to real-time assurance across the P2P cycle through 20+ automated controls testing. By integrating SAP data tables through Python, SQL and Power BI to monitor 100% transactions, the platform flagged duplicate payments, bypassed approval hierarchies, and vendor anomalies instantly. The outcome was a 40% reduction in manual testing effort and over $120K in duplicate payments recovered in the first year alone.

Led the internal audit function for EPC BU, managing a team of 25+ auditors. Conducted risk assessments, developed annual audit calendars, audit plans, and executed audits across all project phases. Implemented data analytics to identify and mitigate risks throughout 100% transactions.

Led a complex fraud investigation arising from a whistleblower complaint regarding kickbacks. Deployed forensic data analytics across email communications, master vendor files, and procurement events. By spotting subtle patterns in bid timings and irregular invoice approvals, the investigation substantiated the allegations and successfully safeguarded the company against erosion of assets.

Conducted a benchmarking exercise for projects spending on new store fitouts for a retail chain operating 240+ stores in India and GCC. The exercise helped identify cost savings opportunities of 17% and improve project execution efficiency. Received special appreciation from MD.

Conceptualised and led the implementation of a generative AI agentic automation in 2023 to create tailored, science backed monthly workout programs using information from client profile and their health progression stats. The agent reduced manual effort required in assessing client progress and creating workout programs by 80%, resulting in tangible savings of $950K+ annually.

Conceptualised and developed an AI-powered insights engine to study business performance and provide action items for improved efficiency. The engine received obfuscated / anonymised inputs through SQL views, interpreted it using OpenAI APIs and returned insights within Power BI reports, merging the benefits of AI and BI into a single platform. This feature was esp. applauded by country GMs as it provided them with fresh perspective on operations.

Company faced severe margin pressure due to high customers acquisition spend and commissions paid to the service delivery team. Carried out root cause analysis using operations, marketing and compensation data for 3+ years. Completely redefined the compensation scheme to reward continuous client retention and upselling. Resulted in margin gains of c. 6% through reduced spend on direct acquisition and commissions payout to under-performing team members.